Refund Policy

Last updated: [INSERT PUBLICATION DATE]

1. Digital Products

Party Bloom Studio sells digital products, including printable birthday party materials and editable templates.

No physical products are shipped.

After successful payment, a download link for the purchased product is sent automatically to the email address provided during checkout.

2. Refund Requests

Refund requests are reviewed individually.

Please contact us if:

• You did not receive the purchased digital product.
• The delivered file is damaged or cannot be opened.
• The delivered product does not match its description on our website.

We will review the circumstances of your request and the information you provide.

3. How to Request a Refund

Send an email to koseverina@gmail.com with the subject line:

"Refund Request — Party Bloom Studio"

Please include:

• Your order information.
• The email address used during checkout.
• A description of the problem.
• Relevant screenshots or error messages, if available.

We may contact you for additional information needed to review your request or resolve the issue.

4. Delivery and Technical Issues

If your download link has not arrived, please check your spam or junk folder before contacting us.

If a file is damaged, cannot be opened, or the download link does not work, please contact us so we can review the problem and assist you.

5. Refund Decisions

Each request is considered individually, including whether the product was delivered, whether the files are accessible, and whether the delivered product matches its description.

If a refund is approved, we will provide information about the refund process.

This policy does not limit any rights that cannot be excluded under applicable law.

6. Contact

Party Bloom Studio
Email: koseverina@gmail.com
Phone: +380635676611